General Terms & Conditions
OFFICE HOURS: Our company’s' office hours are from Monday to Friday from 9:00am to 7:00pm. During office hours there is no extra charge for the pick up and delivery of the cars. For pick up and deliveries of cars at days and hours other than the office hours, there is an extra charge.
PICK UP AND DELIVERY OF VEHICLES: Pick up and delivery of vehicles at our central offices or at Athens International airport are free of charge during office hours. Pick up and delivery of vehicles at other Athens Hotel locations or outside office hours incur an extra charge of 15€.
AGE REQUIREMENT: For groups A, A Auto, A Auto Open Top, B, B Auto, C, C Auto, M drivers must be over 21 years of age. For any other vehicle group, minimum age of the driver must be 25.
PAYMENT METHOD: For all groups a valid Credit Card accepted by Motion Group Ltd, must be shown for the pre-authorization of the renter's liability (deposit for guarantee) as well as the settlement of final rental charges. For prepaid reservations a valid Credit Card accepted by Motion Group Ltd must be presented before pick up of the vehicle for the pre-authorization of the renter's liability (guarantee). In case the customer wishes to pay in cash, please note that the amount reserved (in cash) will have to cover both the rental fee as well as the deposit for guarantee (renter’s liability). The later amount will be refunded to the customer (in cash) provided that no damages or other charges arise.
DEPOSIT FOR GUARANTEE: For rentals in Greece, upon pick up of the vehicle, Motion Group Ltd will pre authorize an amount from the driver's credit card as a deposit for guarantee which will be fully refunded at the end of the rental, provided no damages or other charges arise. Please note that the refund can take up to 14 days, depending on the issuing bank of the credit card. The amount of the deposit varies according to the car group. Specifically:
• A, A Auto: € 500,00
• A Auto Open Top, B, B Auto, C, C Auto: € 650,00
• K, M: € 900,00
• L: € 1.000,00
COLLISION DAMAGE WAIVER (CDW): The renters liability for damage to the rented vehicle, under the condition that the Greek Traffic Law is not violated, is limited to a charge of €500,00 for groups A, A Auto, €650,00 for groups A Auto Open Top, B, B Auto, C, C Auto, €900,00 for groups K, M and €1.000,00 for group L. Damage to the underside of the car, the wheels and the tyres is not covered. These damages will have to be paid by the customer.
THEFT PROTECTION (TP): Theft protection is an optional service which, if accepted, reduces the renter's financial responsibility in case of total theft of the Motion Group Ltd vehicle to €500,00 for groups A, A Auto, €650,00 for groups A Auto Open Top, B, B Auto, C, C Auto, €900,00 for groups K, M and €1.000,00 for group L by accepting a charge of €4, €6, €8 and €10 respectively per rental day. This excludes any thefts of personal assets.
FULL DAMAGE WAIVER (FDW): The renter can be fully covered (with zero excess) in case of total theft or damage to the vehicle, with a daily charge of €10 for groups A, A Auto, €12 for groups A Auto Open Top, B, B Auto, C, C Auto, €15 for groups K, M, and €18 for groups L. This is in essence a merged and inclusive CDW and TP service providing total peace of mind to the customer. However, damages caused to the underside, wheels and tyres of the vehicle are not covered by any insurance. These damages will have to be paid by the customer.
INCIDENT ADMINISTRATION FEE (IAF): In case of an accident due to the renter’s liability, renter has the obligation to pay to Motion Group Ltd a non refundable fee of €15 to cover administration expenses.
INSURANCE: All authorized drivers of Motion Group Ltd vehicles are covered against damages from fire to the rented vehicle, and Liability Insurance to Third Party for death, injury, and property. Coverage’s are subject to General Terms of the Motion Group Ltd’s insurance contract with its Insurer.
DRIVING LICENSE: A valid driving license held for at least one year is required from the driver.
GRACE PERIOD: At the end of the agreed rental period, Motion Group Ltd allows a grace period of 60 minutes free of charge after which, the renter will be charged with a minimum of one full day rental.
TRAFFIC FINES: All fines resulting from the drivers conduct are born solely by the renter. Please note that in cases where traffic fines come to our attention after the customer has left the country, we reserve the right to forward the violation ticket at the relevant embassy for further action.
GASOLINE POLICY: All rental vehicles will be delivered to customers with the tank filled by 2/3. Upon return, the vehicle must have the same amount of fuel. In case of deviation, the customer will be charged with the missing amount of fuel at the rate of the nearest gas station to the point of return. In such a case the refueling service charge will be applied.
REFUELLING SERVICE CHARGE: 15 €
FLEET AVAILABILITY: The Company reserves the right to provide a different car model to that originally reserved of an equivalent or higher model type.
ACROSS THE BORDER RENTALS: Not allowed.
FERRY RESTRICTIONS: Allowed only with prior written agreement with Motion Group Ltd. Please note that any damage to the vehicle in transit will be not covered by any insurance.
ROAD ASSISTANCE: Inter Partner Assistance phone number: 2109460247.
TAXES: All rates and charges in this brochure include V.A.T. and other taxes.